Privacy Policy

Introduction

Brooks Mortgage Inc. ("Company," "we," "us," or "our") values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations.

By using our services or accessing our website, you acknowledge that you have read and understand this Privacy Policy. If you are a California resident, please review the "Your California Privacy Rights" section below for additional information regarding your rights under California law.

Information We Collect

We collect personal information from various sources to provide and enhance our services. The categories of information we collect include:

Direct Interactions: Information you provide through applications, forms, phone conversations, face-to-face meetings, or our website. This may include:
- Name
- Address
- Phone number
- Email address
- Social Security number
- Financial details (e.g., credit history, income, or payment details)
Transactional Data: Details related to your transactions with us or others, such as:
- Payment history
- Account balances
- Account activity
Consumer Reporting Agencies: Information regarding your creditworthiness, including credit scores and reports.
Third-Party Verifications: Information from employers, financial institutions, or other entities to verify employment, income, or deposits.

How We Use Your Information

We use your personal information for the following business purposes:

To provide, maintain, and improve our services.
To process transactions and manage customer accounts.
To communicate with you regarding your inquiries, transactions, or account updates.
To comply with legal obligations, and law enforcement requests, or to prevent fraud.
To personalize and enhance your experience with our services.

Information Sharing and Disclosure

We do not sell your personal information. We may share your personal information under the following circumstances:

With Service Providers: We may share your information with third-party vendors, contractors, and service providers who assist us in delivering our services, subject to strict confidentiality obligations.
Legal and Regulatory Compliance: We may disclose information if required by law, regulatory authorities, court orders, or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
With Related Entities: We may share your information within our corporate family as necessary for business operations.

Your California Privacy Rights

If you are a California resident, you have the following rights under the CCPA:

Right to Know: You may request details about the categories and specific pieces of personal information we have collected, the sources of the information, the purpose for collecting it, and the third parties with whom we share it.
Right to Delete: You may request the deletion of your personal information, subject to legal exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information (note: we do not sell personal data).
Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To exercise your rights, please contact us at:
info@brooksmortgage.us
1-877-655-5870

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies.

Policy Updates

We reserve the right to update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
info@brooksmortgage.us
1-877-655-5870